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It is important we provide any information we can to help our care home customers to protect themselves, their colleagues and those we care for. We have therefore put together this short guide emphasising best practices for hand washing, cleaning and sanitising. This is also available to download and print, just click on the download button at the bottom of this page.

Both ourselves and our supplier partners at P&G Professional recommend that you continue to follow the disinfection processes identified for infection control at which we know all our care home customers are well-versed. This includes cleaning a surface before disinfection and always promoting the action of proper handwashing.

Hand Care

1: Wash

The first line of protection is to wash your hands frequently. The action of washing the hands will remove any virus elements that may have been picked up. Hand washing should last for at least 20 seconds.

Any hand wash can be used, with the increased use we recommend mild hand washes, these will minimise damage to the skin. Ensure hands are dried too.

You can also consider antimicrobial handwash as this will also sanitise the hands to EN14476. EN14476 is the virucidial effectiveness Europe- an Standard.

2: Sanitise

When the hands cannot be washed with soap and water, it is recommended to use hand sanitisers. When choosing a hand sanitiser, look for an alcohol content of 60% or more.

With our hand sanitisers, to achieve EN14476 sanitisation, hands should be sanitised for at
least 15 seconds

3: Moisturise

Due to the exposure to increased washing and sanitising of hands, it is recommended to use a moisturiser / skin conditioner, when breaking from or going off shift.

This will protect against damage to the skin, and provide a barrier to reduce the risk of skin infection.


Surface Care

1: Clean

COVID 19 can live on a surface for several hours, or even days. It is important to ensure all surfaces are effectively cleaned and sanitised regularly. For sanitisation to work effectively, surfaces must be thoroughly cleaned first.

We recommend that all frequently touched surfaces, such as door handles/pushes, light switches, hand rails, bed rails, worktops, sinks, toilets etc are cleaned regularly. Lower contact areas, such as floors and walls should also be cleaned regularly.

2: Sanitise

Following cleaning surfaces thoroughly, we recommend sanitising surfaces to ensure any viruses have been killed.

Sanitisers do not work effectively on dirty surfaces, so ensure the surfaces are clean.

It is important to check the dwelling time to achieve EN14476 of the sanitiser you use.