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These are unforeseen times for us all. We’d like to take this opportunity to thank each of you, and your teams, for all you do. Your work is invaluable and without your help many more individuals and families would face significant challenges.

As your care home continues to take every precaution to ensure the safety of residents and colleagues, at CareHomeLife we are also doing all we can to delay the spread of COVID-19 whilst continuing to support you, ensuring as best as possible demands for supplies are met, as well as to help and inform wherever we can. This is all in line with our company purpose – to honour our loved ones with dignity.

Increased demand for products

Demand continues to increase and our team are working hard to continue a consistent supply of goods to all our care home customers. We are politely requesting that all customers be considerate with their orders, keeping orders to standard volumes.

We are currently out of stock of surgeon’s facemasks, hand gel and some surface cleansing products, yet will offer suitable alternatives wherever these are available.

Please be assured the majority of our stock remains at optimum levels. If you have placed an order for any out of stock items we will contact you directly to advise on delivery.


There remains no change to our routine deliveries. Our delivery drivers will continue to supply to the entrance of your care home, or a place of your choosing outside of the care home.

Helpful information

It is important we provide any information we can to help you to protect yourselves, your colleagues and the residents you care for. We have therefore put together a short guide emphasising best practices for hand washing, cleaning and sanitising. This is available to download and print, simply click here and go to the download button at the bottom of the page.

Government information

As you will be aware the government website details steps care homes can take to minimise the risk of transmission and maintain services. You can read the latest government advice by clicking here.

Company practices

Please be assured that we continue to reinforce stringent hygiene practices throughout the company, as well responding to the government’s advice on social distancing including some of our colleagues now working from home. This enables us to do our part as a responsible supplier whilst continuing to deliver our high-quality services.

If you have any queries at all please speak with one of our friendly team. Call us on 01772 425310. Lines are open 8am – 5pm Monday to Friday. Or you can email us at info@carehomelife.co.uk.